All items shipped have been carefully counted, checked and tested. Claims in shortages or errors in delivery must be made writing to [email protected] within two ( 2) days upon receipt of shipment, and failure to give such notice shall constitute unqualified acceptance and a waiver of all such claims by buyer.
Returns and exchanges must include a Return Merchandise Authorization (RMA). Please contact us to get your RMA. We will reply upon receipt of return request and process proper returns within two (2) days. If item is returned without authorization, or contrary to the instructions provided, it may be refused or charged a minimum restocking fee of 15%.
Please attach copy of waybill and if possible photos of the received goods. Valid returns are subject for replacement and/or refund depending on the preference of the customer. Items for return must be intact, tags and stickers unused, in its original package and in good condition.
Please inspect all items upon arrival and notify us of any discrepancies within two (2) days. If your item is incomplete, defective, over-sized, or non-cancellable/non-returnable, please see the appropriate section below. The full cost of the merchandise will be refunded if the item is returned in unopened/like new condition, within the designated period and with a return authorization. Shipping costs are non-refundable unless your return is due to defective merchandise or an error on our part.
